Multi-brand Service Advisor

Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk.

Location: Birmingham

Contract type: Permanent

Hours of work: Monday to Friday 7.45am to 5.30 pm and Saturdays on a rota.

Benefits:

• Competitive salary, commission and bonus scheme.
• Employee discount.
• In house training programme
• 23 days holiday plus bank holidays.
• Great Manufacture

 

Key responsibilities as a Service Advisor:

• Ensure that you maximise all service sales opportunities by using professional selling techniques.
• Record customer requirements and details accurately on our bespoke Company system.
• Record vehicle details and service histories accurately and effectively operate a customer follow up system.
• Ensure that the customer is fully informed of all products and services available.
• Sell additional products, services and repair work in a professional manner.
• Effectively operate a service department loading system.
• Carry out promotional work as directed.

Required skills as a Service Advisor:

• Knowledge and understanding of working within a customer role.
• Passion for the automotive industry.
• IT and computer literate and ability to use various company systems.
• Excellent communication skills.
• Well organised and ability to manage workload.

If you are interested in hearing more about our Service Advisor job, please enquire now! We would love to hear from you.