Volvo Product and Customer Service Executive

Salary: £25,500 per annum, OTE £30,000

Location: Stoke-on-Trent

Hours of work: Monday to Friday, 8:30am-5:30pm

Benefits:

• Highly competitive commission structure that rewards your hard work and sales achievements.
• Colleague referral bonus scheme (up to £1,000)
• 31 days holiday.
• Opportunities for professional growth and career advancement within a thriving organisation.
• Ongoing training and development programs to enhance your sales skills and product knowledge.
• A supportive and collaborative work environment that values your contributions.
• Access to a range of new company vehicles.
• Employee assistance programme.
• Free flu jab.

This Motor Group are looking for an enthusiastic and self-motivated individual who will be able to deliver an exceptional level of customer service to all guests entering the showroom or over the phone. The successful candidate will be able to work on their own initiative, owning the customer experience from booking services / repairs to handover or delivery ensuring communication is kept at all times.

You will support the service desk with all customer aftersales queries, ensuring all issues are resolved and customer satisfaction is paramount to your daily tasks. Driving sales through products and services, you will become a valued member of both sales and service teams whilst maintaining the showroom standards throughout.

What we are looking for in a Product and Customer Service Executive:

• Excellent customer service skills and previous knowledge of working within a similar role.
• Ability to manage a high work load and ensure work is completed to a high standard.
• Enthusiastic, self-motivated and results-orientated with a passion for the industry.
• Ability to deliver exceptional product knowledge.
• Sales driven and able to deliver the objectives and targets set.
• Strong administration and computer skills.
• Full UK driving license.

If you think you could be a successful Product and Customer Service Executive, please apply now, we would love to hear from you.